DevOps Practitioner

This 2-day course builds upon the DevOps fundamentals. The key focus of DevOps Practitioner is on the four skill areas that have been defined by DASA and are required for successful DevOps results. The course helps you know why the four skills: courage, team building, leadership, and continuous improvement, are the necessary skills for a DevOps environment. DevOps Practitioner is designed to provide the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions and role plays, the course will help you understand how to apply the necessary skills to practice DevOps.

What You'll Learn

  • Explain the importance of DevOps culture and the aspects that can influence it.
  • Explain why courage, team building, leadership, and continuous improvement are required in a DevOps environment.
  • Explain why courage is essential to enable trust, honesty, and experimentation.
  • Identify and evaluate different types of behavior in a DevOps environment.
  • Recognize the signals indicating impediments and/or team dysfunctions.
  • Describe how to form good DevOps teams and assess their maturity.
  • List the effects of happiness and motivation on team performance.
  • Identify how leaders encourage feedback and transparency.
  • Discuss the factors that leaders can influence to build trust.
  • Explain how and why leaders promote a “Safe to fail” environment.
  • Analyze value streams to improve throughput and flow.
  • Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives.

Course Introduction

Let’s Get to Know Each Other

Course Overview

Course Objectives

Course Agenda

Course Book

Group Discussions



Design Teams:

Introduction to a DevOps Team

Characteristics of a DevOps Team

Boundaries for a DevOps Team

Build Teams:

Creating High Performance Teams

Feedback: Giving and Taking

Shared Responsibility and Accountability


Governance on Three Levels

Governance Within a Team

Governance Between Teams

Governance Between Organizations


External Suppliers

DevOps Leadership

Build Culture:

Create the Right Environment

Change the Habitual Behavior

Fail Fast to Improve

Maintain the Agile Soil

Create Purpose:

Know the Importance of Storytelling

Define the Purpose of Having a Purpose

Relate Alignment with Autonomy

Be a Servant Leader:

Give Control to the Team

Inspire and Support the Team

Make Your Own Leadership Manifesto

Focus on Success:

Customer Value and Team Success

Measure and Steer Value


Build Courage:

Importance of Courage

Out of Your Comfort Zone


Courage in Relationship with Leadership and Feedback

Courage at the Team Level

Dealing with Failure

Think Different:

Think Different on a Day-to-day Basis

During Standups

Standup from Hell

10th Man Rule

Think Different in an Organized Way

Open Allocation Time


Value - Customer Centric Action

Different Aspects of Value:

Customer Value

The Different ‘Voices’

Stakeholder Management:

Know Your Stakeholders

Categorize the Stakeholders

Combining Lean Startup and DevOps:

The Lean Startup Process

The Lean Startup Versus Chaos

Combining the Lean Startup and DevOps

The Power of Story Mapping:

Product/Service Development Approaches

Need for Story Mapping

Creating Story Maps

Continuous Improvement

Build Flow:

Build Optimal Flow

Multitasking and One Piece Flow

Little’s Law and Optimization of Process Lead Time

Valualize Flow

Flow and Resource Utilization

Types of Continuous Improvement:


Radical Change

Continuous Improvement Tools:

Kaizen Event

Value Stream Mapping

Visual Management


Daily Standup

Five Times ‘Why’

There are no prerequisites for this course.

Program Details
Duration 2 Days
Capacity Max 12 Persons
Training Type Classroom / Virtual Classroom

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