IIBA® International Business Analysis Techniques

According to the International Institute of Business Analysis (IIBA), Business Analysis is “the practice of enabling change in an organizational context, by defining needs and recommending solutions that deliver value to stakeholders.” IIBA certification is highly prized in the industry, as is training in business intelligence. The right business analyst certification can greatly influence a hiring manager looking to fill a business analyst job.

So what does a business analyst do? A business analyst executes deep research into a company or organization’s inner workings and finds ways to do things better. The use of business intelligence is just one of many business analysis techniques and it leverages technology to convert data into actionable information, which can then be used to make better business decisions.

Business analyst qualifications can vary by industry, but there are core skills that are required. Business analysts must be good communicators in order to run working meetings, ask good questions, and glean actionable insights from the answers. They need excellent problem-solving and critical thinking skills to help businesses work through internal challenges. They also must be good with data visualization so that they can both understand and clearly convey their findings to leaders. A standard business analyst job description will list these key skills as mandatory.

Uluslararası Trendler
Teknoloji Trendleri



Business Intelligence

Design Thinking

CX, UX, Service Design

Strateji Analizi ve Kapsam Belirleme Teknikleri

MOST Analysis

Porter 5 Forces

Resource Audit

Boston Box

Feasibility Studies



Vision & Scope Document

In and Out List

Context Diagram

İş Analizi Planlama ve İzleme Teknikleri

Priority Quadrant

Kano Model

MoSCoW Prioritization

Risk Prioritization

Project Charter

Work Breakdown Structure


RACI Matrix

Mevcut Sistem Yenileme ve Bakım Teknikleri

Reverse Engineering

Gereksinim Analiz ve Dokümantasyon Teknikleri

Kullanıcı Odaklı Analiz Teknikleri

Use Cases

Activity Diagram

Business Rules

Decision Table & Decision Trees

User Profiling & Personas

Mind Mapping

Card Sorting

Veri Analizi ve Modelleme Teknikleri

Yapısal (Structured Data Driven)

Yapısal Olmayan (Unstructured Data Driven)

Big Data & Predictive Analiz Teknikleri

Agile Gereksinim Yönetimi Teknikleri (Agile Requirements Management Techniques)

Product Backlog

User Stories

Acceptance Criteria


Burndown Chart

Team Velocity

Gereksinim Yönetimi Teknikleri

Functional Decomposition

Root Cause Analysis

Fishbone Technique

Power/interest grid

Thomas–Kilmann conflict mode instrument

Vaka Analizi

Program Details
Duration 2 Days
Capacity Max 12 Persons
Training Type Classroom / Virtual Classroom

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