Agile Coaching

Learn to teach, practice, and reinforce core coaching competencies of an Agile coach and be enabled to successfully reach agreed-upon team and organizational outcomes.

A coach's primary goal is to enhance their client's awareness of practice and behavior — enabling and empowering the client to realize objectives which may be just outside of their reach. Through thoughtful and deliberate engagement, the coach strives to enhance, in a measurable and sustainable fashion, team practices in order to provide focus on the business goals and objectives of the team and organization. Whether the coach is internal or external to the organization, coaching covers a broad spectrum of teaching, mentoring, problem solving, planning, leadership, team-building and mastery of skills and knowledge.

Coaches must challenge organizations to change culture — establishing new paradigms — which permit agile-lean thinking and quickly deliver value. A coach must be competent, professional and ethical — having business and technical knowledge and an understanding of change and the impact it has on individuals and organizations. This course is designed to teach, practice and reinforce the core coaching competencies of the Agile coach, enabling the Agile coach to succeed at reaching agreed-upon team and organizational outcomes.

What You'll Learn

  • The definition of Agile coaching and the set of competencies and practices associated with being a coach.
  • How to develop ethical and professional coaching standards and agreements and how to apply them in your coaching engagements with teams and organizations.
  • The various roles, skillsets and disciplines of an Agile coach – coaching, facilitating, mentoring, teaching and how to develop "your style," moving in and out of those roles while remaining flexible, open and confident.
  • The philosophy behind servant leadership and practices and techniques to enable you to become a true servant leader; putting the needs of others first to facilitate the development of high performance teams.
  • Agile Coach thinking – the mindset shift necessary to help you, and others, focus on team improvement, value-driven delivery, and leveraging constraints while living in the present moment, staying curious, innovative and having fun.
  • Ways to establish mutual trust allowing you to create a safe, supportive environment in which your team can excel.
  • Active listening and powerful questioning techniques utilized to leverage your ability to focus on what is being said and maximizing communication and collaboration through seeking and receiving information.
  • Advanced techniques in planning and goal setting in order to help the team/organization achieve their goals and your agreed-upon coaching results.
  • Techniques in creating awareness and designing in actions and learning which will assist you in managing progress and accountability within the team.


  • Project and Program Professionals who aspire to the role of Agile Coach.
  • Experienced Scrum Masters, Agile Project/Program Managers or Iteration Managers who want a more comprehensive understanding of the complete range of business and Agile coaching skills.
  • Agile coaches who want to enhance and improve their professional skills as Agilists and professional coaches.
  • Coaches who wish to increase the ability to break through seemingly insurmountable problems with their teams.
  • Agile managers, Product Owners and others wishing to access a broader range of skills in working with teams.
  • Skilled coaches who wishes to polish your skills and learn a few new tricks and techniques.
  • Someone trying to become a Certified Scrum Coach
  • Someone coaching or mentoring Agile teams, but you seem to be caught in a rut or just going through the motions and not making progress.


This is an intermediate/advanced level workshop. Participants should have completed basic Agile training or a Certified Scrum Master course such as any of the following listed below, or an equivalent or have completed 6 to 12 months of working with Agile teams.

The Agile Coach

"Your" definition of Agile coaching

The Agile coaching mindset

Defining Agile team facilitation

Agile team facilitator behaviors

Assessing one's ability to serve the team

Responsibilities and skills of the coach

Achieving self-awareness/self-management in the coach

Developing more advanced Agile coaching skill

Setting boundaries for coaching

Internal vs. external coaches

Defining the coaching "contract"

Designing a coaching alliance

The Coach as Facilitator

Facilitation and the facilitator stance

Definition of facilitation

The facilitation of meetings

Designing meetings for collaboration

Facilitating full participation and engagement

Facilitating collaboration

Facilitating team decision-making

The Coach as Professional Coach

The coaching stance

Maintaining neutrality in coaching

Self-awareness and self-management

Holding the client's agenda

Issue identification and exploration

Action commitment and achievement

Professional coaching skills

The Coach as Mentor

Mentoring and coaching the Agile roles

Mentoring and coaching transitions and practices

Understanding the individual change cycle

Identifying and handling resistance from individuals

Mentoring vs. coaching

The Coach as Teacher

Mentoring and coaching versus teaching

Teaching the Agile basics and mindset shift

Modes and methods of teaching

Distinguishing and articulating Agile frameworks

The Team Coach

Understanding team development

Understanding a model of team development

Detecting a team's stage of development

Helping a team move up the development curve

Setting up the team environment

Creating team trust

Learning shared leadership and self-organization

Continuously seeking to improve

Defining and identifying high performance

Knowing and establishing team vs. group mindset/behaviors

Understanding strategies for dealing with different types of teams

Understanding your role in the self-organizing team

Handling conflict and dysfunction within the team

Identifying and managing 'Group Think'

Handling organizational impediments

Promoting leadership engagement

Program Details
Duration 3 Days
Capacity Max 12 Persons
Training Type Classroom / Virtual Classroom

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